Troubleshooting and support
| Problem | First check |
|---|---|
| Cannot sign in | Sign-in help |
| People settings are missing | These settings require tenant-administrator access; see People & Roles |
| A schedule tab is missing | Schedule status filters may exclude Draft or Archived schedules; see Schedules |
| An empty track is missing | Check Hide tracks without tasks in current view in panel filters |
| Task actuals cannot be edited directly | Check whether metric groups are supplying the actuals |
| A lineup print window does not open | Check the browser’s popup setting; see Lineups |
Ask for help
Provide the app address, operation or realm, affected task or object, time of the problem, steps taken, and any visible error. Your organisation’s app administrator can check access and deployment-specific features.